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Running Your Charter

How-to guides and best practices for day-to-day charter operations. From handling cancellations to managing crew, these are the nuts and bolts.

9 articles in this category

Running Your Charter

Why You're Still Playing Phone Tag While Your Competition Gets Booked

That missed call while you were on the water? It just booked with someone else. Here's what successful captains do about it.

7 min readRead article
Running Your Charter

The Weather Cancellation Conversation Every Captain Dreads (And How to Handle It)

Rain in the forecast. Anglers want a refund. You've already blocked the day. Sound familiar?

8 min readRead article
Running Your Charter

No-Shows Are Killing Your Season. Here's What's Actually Causing Them.

No-shows cost captains thousands per season. The causes go beyond 'flaky customers' — and the fixes are simpler than you think.

9 min readRead article
Running Your Charter

Online Booking for Captains Who Hate Computers

You got into this to fish, not to fight with software. Here's the no-BS guide.

8 min readRead article
Running Your Charter

Paper Waivers Are Costing You More Than You Think

It's not just the paper. It's the liability, the lost waivers, and the time.

7 min readRead article
Running Your Charter

Getting Deposits Before the Trip: What Actually Works

No more chasing payments. No more no-shows eating your revenue.

8 min readRead article
Running Your Charter

Automated Weather Policies: Stop the Awkward Cancellation Call

Set your thresholds, let the system handle the conversation. Customers get clarity, you keep your sanity.

7 min readRead article
Running Your Charter

Digital Waivers That Actually Protect You (Legally)

Timestamped signatures, document hashing, audit trails. What makes a digital waiver legally defensible.

8 min readRead article
Running Your Charter

Split Payments and Deposits: Making Big-Ticket Trips Accessible

A $2,000 trip is a big ask upfront. Deposits and split payments make it easier for customers to say yes.

7 min readRead article

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